I got Loading-Spinner, every time I try use again with this Control

I have simple Winform form as dialog that show some PDF file. Wen i open this dialog second time I got infinite Loading-Spinner. ?

Work around, i must hold one instance of this dialog with same instance of PdfViewer, And load again a new document.

Can fix it?


 


4 Replies

YM Yathavakrishnan Mohan Syncfusion Team March 24, 2025 11:24 AM UTC

We were unable to reproduce the reported issue using the information provided. We tested loading different documents in the PDFViewer via a button click in a form dialog, and it worked fine. For your reference, we’ve attached the sample we used to attempt replicating the issue, along with a video demonstrating the view. If the issue persists on the provided sample, please record a video of the issue or please modify the sample as needed and share it with us, including detailed steps to reproduce the issue. This will help us conduct a more thorough investigation.


Attachment: Sample_d625eb28.zip


MC Matanya Cohen March 24, 2025 12:54 PM UTC

The above Sample is Core?



MC Matanya Cohen March 25, 2025 06:24 AM UTC

The Simple is Core. Thanks.

OK. I change your simple project. So one form open second form named dlgPdfViewer with PdfViewerControl put on it by VS Designer. (The problem I reported not happened if PDF load again in same Form)

All work fine.

For some reason my Original project still show spinning. I not have match time to find out the differences.

But for while  I work around by use Static form to all project, and show it again when need, instead open New form each time. Or i use with code add  PdfViewerControl without the VS  Designer.

Thanks



YM Yathavakrishnan Mohan Syncfusion Team March 25, 2025 01:40 PM UTC

Thanks for the response, We are glad to know that your issue is resolved. Please reach out to us if you need any further assistance.


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