When RichTextEditorDialogSettings exists, Audio & Video select buttons doesn't work

[Brian Pautsch]

Please watch this:
https://www.loom.com/share/157df5953aeb40708caccf6c073e868e?sid=04ca0859-0018-4dab-8494-df91c97173b6

When this line exists, you cannot select audio or video file. You can select image files.

<RichTextEditorDialogSettings IsModal="true" Target="the_body"></RichTextEditorDialogSettings>

Note: IsModal=true and IsModal=false both don't work.

Obviously this is not urgent since the IsModal feature simply is a UX thing and we can 

Attachment: SFIssues_7fb6d54e.zip

[Vinitha Jeyakumar]

Hi Brian Pautsch,

We have considered the reported issue "Audio and Video browse buttons not working in the RichTextEditor" as a bug from our end and the fix for the issue will be included with our upcoming patch release on the mid of March 2025.

Now you can track the status of the reported issue through this feedback,

https://www.syncfusion.com/feedback/65704/audio-and-video-browse-buttons-not-working-in-the-richtexteditor

Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”

Regards,

Vinitha

[Kokila Poovendran]

Hi Brian Pautsch,

Query: Audio and Video browse buttons not working in the RichTextEditor

 

Feedback:

Audio and Video browse buttons not working in the RichTextEditor in Blazor | Feedback Portal

 

We have included the fix for the issue "Audio and Video browse buttons not working in the RichTextEditor" with our package version 28.2.11. So, can you please upgrade your package to the latest to resolve the issue from your end?

Root Cause: 

 The root cause of this issue lies in the dialogOpened method. When the Target attribute is used in RichTextEditorDialgueSetting, the method attempts to retrieve the dialog element using parent.element. However, when the Target attribute is set, the dialog is no longer a direct child of the parent element. This results in the method failing to retrieve the dialog element, causing the browse button to not open the file browser when clicked.

Release Notes: 

https://blazor.syncfusion.com/documentation/release-notes/28.2.11?type=all#bug-fixes-8

Regards,

Kokila Poovendran.