Touch scrooling

[Manuel Caballero]

Hello,

Is there any way to activate the touch scrolling? It is usefull to scroll in tablet dispositives with the touch function instead of use scroll bars. In JQuery control version was possible to do that.

Thansk!

[Dineshnarasimman Muthu]

Hi Manuel Caballero,

Greetings from Syncfusion Support.

We have reviewed your query regarding touch scrolling in the grid, we would like to tell you that In the EJ2 version of the Syncfusion Grid, touch support, including touch scrolling, is generally enabled by default as EJ2 components are designed to be responsive and compatible with touch devices such as tablets and smartphones.

We have attached the video demonstration for your reference.

Forum:

However, if you find that touch scrolling is not working as expected, please ensure the following for further validation.

• Please ensure the version of the Syncfusion grid package you are using. If you are using old version, ensure whether the issue replicates in the latest version of Syncfusion components.

• Please provide the video demonstration of the issue regarding touch scrolling.

We highly appreciate your co-operation in providing these details.

Regards,

Dineshnarasimman M

[Manuel Caballero]

Hello,

I am using the last version. Does it only work for small dispositives? Because I need that it work for all dispositives and resolution screens.

Thanks!

[Dineshnarasimman Muthu]

Hi,

As mentioned in our previous update, touch scrolling works by default in the EJ2 Grid. We understand that you are facing issues with touch scrolling, and we would like to investigate this further.

To assist you better, please provide the following details:

• A description of how you are rendering the Grid. If you have implemented any customizations, kindly share the relevant code.

• Please ensure us on whether this issue occurs on specific touch devices. If so, please specify the device(s) where you are experiencing the issue.

We highly appreciate your co-operation in providing these information.

Regards,

Dineshnarasimman M

[Manuel Caballero]

Hello,

I always happen always. For example, https://ej2.syncfusion.com/aspnetmvc/grid/gridoverview#/fluent2, you only can scroll the rows with the scrollbars, you cannot scroll with the moving mouse in the rows as you could scroll in js1 version dragging into the grid control without scrollbars.

[Manuel Caballero]

Hello,

I need a solution for this issue. I need the scroll as js1 versión, with the mouse in any point of the grid in any device (laptops, tablets...), scrollbars are not necessary in .

Thanks!

[Dineshnarasimman Muthu]

Hi Manuel,

Based on your query, it appears that touch scrolling is not functioning as expected in your application. However, we were unable to reproduce this issue on our end. To assist you more effectively, we have attached a video demonstrating mouse scrolling, arrow key and touch scrolling navigation respectively within the grid.

To further investigate the issue, we kindly request the following details:

• Are you specifically referring to the row drag-and-drop feature not working with touch controls?
• Could you provide a more detailed explanation of the exact issue you are experiencing? This will help us better understand the problem and offer an appropriate solution.
• Are you encountering this issue in the provided demo sample?
• As mentioned in our previous update, could you confirm if this issue occurs on a specific device or across multiple devices?

Regards,

Dineshnarasimman M

Attachment: GridVideoDemo_b937d5c4.zip

[Manuel Caballero]

Hello,

I am no able to record a video. But, I am trying to reproduce the behavior of the scrolling of the video in this sample https://ej2.syncfusion.com/aspnetmvc/grid/gridoverview#/tailwind3 in my laptop, and I cannot reproduce that scroll. Besides, I need horizontal scroll using touch scrolling (there is no horizontal scrolling in the video).

Thanks!

[Manuel Caballero]

Hello,

I am no able to record a video. But, I am trying to reproduce the behavior of the scrolling of the video in this sample https://ej2.syncfusion.com/aspnetmvc/grid/gridoverview#/tailwind3 in my laptop, and I cannot reproduce that scroll. Besides, I need horizontal scroll using touch scrolling (there is no horizontal scrolling in the video).

Thanks!

[Dineshnarasimman Muthu]

Hi,

Sorry for the inconvenience caused.

We have attached the video demonstration where the horizontal scrolling has been demonstrated using touch scroll. As requested in the previous update, please provide the requested details for further validation.

Please find the video demo file below.

Regards,

Dineshnarasimman M

Attachment: gridTouchScrolling_94501d49.zip