Installer not starting

[René]

I try to install the tollbox for Asp Net Core but the installer does not start 

anti virus and firewall off, started as admin but that does not help

what can i do next 

getting to the point where file directories are set and create shortcut etc; ONCE CLICKING ON THE NEXT BUTTON nothing happens

thanks

[Prashanth Sundhar]

Hi Rene,        

We are not providing toolbox support ASPNET CORE. We provide only extension support.

The installation issue might occur due to any of the below reasons, 

1. Any Windows OS update pending in your machine. Please check whether any Windows update is pending in your machine, if pending please update, restart, and try the installation again.

2. .NET Frameworks not properly installed in the machine.
3. If Visual studio is not installed properly.

Please install the setup by deselecting the extension option during the installation process.

Follow the below documentation link to install the extension manually into your visual studio:

https://ej2.syncfusion.com/aspnetcore/documentation/visual-studio-integration/download-and-installation

In the meantime, please share the following details it would help us to investigate the problem further.

1. Please share information about the gatherlog tool so that we can investigate the reported issue further.
   https://support.syncfusion.com/kb/article/2865/gather-log-file
2. Installed Visual Studio versions.
3. Windows OS version(Run-> Type ‘winver’

If we misunderstood your query, could you please share the detailed information regarding the issue you are having while using the setup?

Please let us know if you need any further assistance.

Regards,

Prashanth S