Dragging connectors downwards stops interaction

[Dionisis Kaskaniotis]

I am having a real hard time with connector interaction on my project. I have tried inserting them in my DiagramComponent with multiple ways:

• Drawing them with DiagramTools and dataBind() them on my diagram.
  
• Inserting them using SymbolPaletteComponent
• Adding them directly using the first steps of the documentation.

Every time i try to interact with my connector with any downwards movement, the interaction just stops. It never happens to any other direction. Just downwards. I have tried experimenting with various versions of syncfusion diagram, as well as narrowing down my code into a few lines. I don't have any similar issue with my nodes on the diagram. The movement and interaction there works perfectly. It only happens with connectors.

It also happens to all types and shapes of connectors i tried, even though i mainly want to use Orthogonal connectors. I am trying to find a solution many days right now and i have no idea where the issue lies. I also tried it various browsers, disabling addons, nothing. I don't have any errors in my code or in my browser's console. 

Any help will be greatly appreciated and i will gladly provide any information you may need.

[Moulidharan Gopalakrishnan]

Hi ,

We have been unable to reproduce the issue on our end, the connector dragging downwards executes smoothly without any interruptions. Please refer to the video provided below. If you are still experiencing the issue on your side, kindly provide a video demonstration to help us better assist you.

Regards,

Moulidharan

Attachment: Connector_Interaction_5342ec84.zip

[Bibeesh Rathnapal]

add multiple nodes and connectors and try with the leftmost connector.

Attachment: Recording_20241111_152755_c2cadadd.zip

[Moulidharan Gopalakrishnan]

Hi ,

We have been unable to reproduce the issue on our end; dragging the connector downwards executes smoothly without any interruptions. Please refer to the video provided below for verification. If you are still experiencing the issue, kindly modify the sample provided to replicate the problem, and we will validate and assist you further if the issue can be reproduced.

Sample: https://stackblitz.com/edit/react-tya2r8-rbdbla?file=index.js,index.html

Regards,

Moulidharan

Attachment: DragdownConnector_a5cc5bec.zip