Chart changes mode and causes high resource usage

[Michal Poterek]

I have a line chart where I load quite a lot of data. Below the chart there are some controls (range slider and numeric text box). Data loaded into the chart has no connection to the controls however the moment I change any setting using the controls the chart resets to full view (if it was zoomed), the line becomes thick and a trendline between first and last point appears. Much as the visual changes don't matter to me this chart mode causes CPU and Memory usage to sky rocket. Data I load to the chart is 500-700KB. I was looking everywhere for this setting but cannot find anything that would cause the chart to change like that. I figure this might be some touch gesture thing but cannot find any settings to turn if off. Can you help figure out why the chart behaves like that?

Please check the screenshots below

App is Blazor Server on .net 7 using Syncfusion 20.4.0.38

Attachment: Archive_35dab2e3.zip

[Durga Gopalakrishnan]

Hi Michael,

Greetings from Syncfusion.

We have ensured your reported scenario with attached screenshots. Chart data is updated properly without any change while changing the numeric text box value and range slider. We have attached the tested sample and video for your reference.

Video : https://www.syncfusion.com/downloads/support/directtrac/general/ze/Chart-TextBox-Slider544052895.zip

Sample : https://www.syncfusion.com/downloads/support/directtrac/general/ze/ChartUsage-1973976094.zip

Since we are unable to replicate the reported issue from our end, we request you to share the following information which will be helpful for further analysis and provide you the solution sooner.

• Try to reproduce the reported scenario in already attached sample.
• Please share your sample (or) code snippet with full configurations.
• Share the details if you have done any other customization in your sample.
• Share your datasource file.
• Share your NuGet package version.
• Share a video reference which increases memory usage.

Please let us know if you have any concerns.

Regards,

Durga Gopalakrishnan.