Sorry product is not usable

Sorry to tell you but the product I basic non-usable.
Followed all the instructions for EJ2.

  1. the documentation is totally unclear, your documentation talks about the version 16.3.0.17
  2. When you finally get all the files in the path you are hit with a license error, despite the fact that the product is licensed 
  3. Your demos online are incomplete - are different than  Getting started with JavaScript (ES5) Maps control - Syncfusion. and none of them are working.
    Sorry I tried for PHP for ASP ... and for JS , practical not usable .
    Time lost 
     

2 Replies

IR Indumathi Ravi Syncfusion Team May 23, 2022 09:21 AM UTC

HI Andrei,


Sorry for the inconvenience.


Please find the details for your queries from the below table.

Queries

Details

the documentation is totally unclear, your documentation talks about the version 16.3.0.17

We will remove the documentation's outdated version and update it by the beginning of next week. To keep track of the reported issue, please use the feedback link below.

 

https://www.syncfusion.com/feedback/35096

When you finally get all the files in the path you are hit with a license error, despite the fact that the product is licensed

Please see the document below for more information on the licencing error.

https://ej2.syncfusion.com/javascript/documentation/licensing/licensing-errors/

Your demos online are incomplete - are different than  Getting started with JavaScript (ES5) Maps control - Syncfusion. and none of them are working.

We will update the working steps to render our component in the getting started document and refresh it by start of next week.

 

We have created a simple sample to demonstrate the same and it can be downloaded from the below link.

https://www.syncfusion.com/downloads/support/directtrac/general/ze/quickstart-268290857

Sorry I tried for PHP for ASP ... and for JS , practical not usable.

Can you please let us know that whether the EJ1 or EJ2 control is used in the PHP application? However, we will check the documentation for ASP.NET Core, ASP.NET MVC and JS.


Please let us know if you need any further assistance.


Regards,

Indumathi R.



IR Indumathi Ravi Syncfusion Team June 21, 2022 12:53 PM UTC

Hi Andrei,

We have updated the content, code block and removed the outdated version in the getting started documentation of the Maps control and refreshed it. Please follow the below UG document for more information.

https://ej2.syncfusion.com/javascript/documentation/maps/es5-getting-started/

Please let us know if you need any further assistance.

Regards,

Indumathi R.


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