Error installing - Wixdata is not digitally signed

[Sagar Kale]

Hi,

I can't install metro studio due to following error, can someone please help.

This is corporate machine with heavy policy restrictions :(

MSI (s) (B8:3C) [11:06:22:837]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\Package Cache\{3D4446C8-0505-4C26-9CBA-05ACEB23EE75}v5.0.1.2\Wixdata is not digitally signed

MSI (s) (B8:3C) [11:06:22:915]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\Package Cache\{3D4446C8-0505-4C26-9CBA-05ACEB23EE75}v5.0.1.2\Wixdata is not permitted to run at the 'unrestricted' authorization level.

MSI (s) (B8:3C) [11:06:22:915]: The installation of C:\ProgramData\Package Cache\{3D4446C8-0505-4C26-9CBA-05ACEB23EE75}v5.0.1.2\Wixdata is not permitted by the software restriction policy. The Windows Installer only allows installation of unrestricted items. The authorisation level returned by the software restriction policy was 0x0 (status return 0x0).

[Kalap Johnson Peter Paulraj]

Hi Sagar, 

Thanks for contacting Syncfusion support. 

We have checked the details that you have shared and we are suspecting that elevated privileges not enabled in your machine to run Windows Installer installations. 

Could you please check and let us know whether this issue came with our installer alone? 

If not, kindly contact your network administrator to enable elevated privileges for Windows installer installation in Group Policy Object (GPO).  

Let us know if any concerns. 

Regards, 

Kalap Johnson Peter P.

[Sagar Kale]

I tried elevated privileges and another virtual machine but getting same error as it looks like " Wixdata is not digitally signed". We cannot make too many changes due to corporate policies unfortunatel. 

[Jeyaseelan M]

Hi Sagar, 

Sorry for inconvenience caused.  

We have created an incident under your account for further follow up, so please follow-up on that incident for further updates. 

Regards, 

Jeyaseelan M