PdfViewer: No root element found error

[Jitender Kumar]

Dear Syncfusion Team,

I am implementing pdfViewer using jquery and MVC 5 but, I am getting a "No root element found" error as shown in the console in the below screenshot. I have also attached the sample code I am using. Please help me with what I am missing.

Attachment: PdfViewer_Sample_8026a261.zip

[Vasugi Sivajothi]

Hi Jitender, 

 

Thanks for contacting Syncfusion support. 

 

We were unable to reproduce the reported issue with the provided details. We have shared the sample in which we have tried to reproduce the issue. Please refer to the below sample, 

 

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/sample506672556 

 

 

Kindly try this and revert to us with modified sample, replication procedure and more details about the reported issue if you have any concerns. So, it will be helpful for us to analyze further and provide the details. 

 

 

Regards, 

Vasugi