Missing items in itemssource causes crash

[Marcus johansson]

Hi,

We're displaying a world map. The items source we're using does not contain elements for every country on this map. This makes the app crash whenever the mouse pointer hovers over a country that has no representation in the items source (when a tooltip/popup is to be shown). Is there a way around it other than adding data to our items source for irrelevant countries?

You can recreate the crash in your example Maps/DataLabels by, for example, removing the Texas item from the view model.

Best regards,

Marcus

[Ramya Soundar Rajan]

Hi Marcus, 

  

We can reproduce the reported issue and we have logged bug report for this. The fix for the reported issue will be included in our Volume 1 SP1 release which is scheduled to be rolled out on mid of May 2020. We appreciate your patience until then.  

  

You can now track the status of your request, review the proposed resolution timeline, and contact us for any further inquiries through this link.   

  

Feedback link: https://www.syncfusion.com/feedback/13986 

  

Note: The provided feedback link is private, and you need to login to view this feedback.   

  

Regards,  

Ramya S 

[Ramya Soundar Rajan]

Hi Marcus, 

  

Thanks for your patience.  

 

As we promised, we have included the fix for the reported issue in our Essential Studio 2020 Volume 1 SP1 release v18.1.0.52 is rolled out and is available for download under the following link.  

   

https://www.syncfusion.com/forums/154238/essential-studio-2020-volume-1-service-pack-release-v18-1-0-52-is-available-for-download  

   

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance. 

 

Regards, 

Ramya S