Platform Mismatch.

Sir,
     I have an Essential JS 2 VS Dev Essentials Edition (6 Month Subscription) but when I generate the licence key and add it in my project it shows "The included sync fusion licence is invalid(Platform Mismatch)" so does my subscription does not have support for asp.net core or my subscription is not yet activated because in my subscription tab it shows I dont have any subscription. 

3 Replies

RT Rose Thornton Syncfusion Team March 23, 2020 02:06 PM UTC

Hi Naresh,

I do not see your 6 month subscription under your name in my system however I did see the new download today. Can you tell me when you downloaded the 6 month subscription as well as the company name associated with the account. Please provide a phone and email address where I can reach you as well.

Kind regards,

Rose 


NB Naresh Bisht March 24, 2020 07:07 AM UTC

email is waterfirestudio1@gmail.com.

I activated this from Microsoft dev essentials but I guess it is fine because now I'm using community licence since I'm eligible for it.


SR Sabitha Rajamani Syncfusion Team March 26, 2020 11:37 AM UTC

Hi Naresh, 
 
Our sales person will reach out to you through the mail. Please get back to us if you need any other assistance. 
 
Regards, 
Sabitha 


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