Unlock key and emails?

[Marina Zlatkina]

Hi,
I downloaded the trial version of the grid, however, the unlock key was never emailed to me.

I then tried to send a support question - had to use Direct-Trac, as there is no direct email it seems. Now, it claimed my email address was already registered - so I entered it into the textbox to have my password sent to me, so I coudl log in. And my password was never sent to me.

What''s going on?
Is there a way to try out the grid or get in touch with support?

[Administrator]

Hello Marina,

Our apologies for any inconvenience. I''ve located your account in Direct-Trac and in a moment you''ll receive your unlock key via email. I''ll also include the information you''ll need to access Direct-Trac.

If you have any further questions, please don''t hesitate to contact [e-mail]. Thanks very much for your interest in Syncfusion.

Best regards,
Sierra Stults