Copy Paste and Keystrokes do not work properly

[Ghulam Mustafa]

I am using RTE for a client to let them add About their company where I am facing few difficulties.

1. Copy paste do not always work.

2. If copy paste worked the first time then without doing anything and pressing CTRL+V does not work.

3. Copy paste sometimes work when there is no text at all.

4. Copy paste sometimes work when text is selected to replace.

5. Pressing any keystroke for any letter to add does not work apart from space.

Any known issues?

PS: Same in Safari, Chrome and Edge.

[Keerthana Rajendran]

  

Hi Ghulam,   

  

Thank you for contacting Syncfusion support. 

 

We have checked the reported issues with RTE sample in your version (15.1.0.41) based on your history. But, we were unable to reproduce the issue at our end. We have attached a video demo for your reference. Please refer to the below given link   

   

Video: http://www.syncfusion.com/downloads/support/forum/133567/ze/RTECopypaste-1148901235   

   

We have attached a sample in the below link:   

   

http://www.syncfusion.com/downloads/support/forum/133567/ze/RTE-541310972   

   

Please check if the reported issue is reproduced at your end. If yes, then provide us a sample or video exhibiting the issue at your end, this will help us debug the issue locally and provide solution.   

   

Regards,   

Keerthana.   

 

[Ghulam Mustafa]

Hello Keerthana,

It seems to be the problem with MaxLength. The client has been adding more than the default MaxLength (which is 7000 characters). I allowed more explicitly and it seems to be working fine.

Thank you

[Keerthana Rajendran]

Hi Ghulam,  

 

Thanks for your update. We are happy to hear that the issue has been resolved. Please get back to us if you require any further assistance on this. We will be happy to assist you. 

 

Regards, 

Keerthana.