PDF viewer Arabic font style

Hello,

I am using the PDF viewer control in Xamarin Forms application and face a blurring problem in Arabic fonts when viewing a PDF file as shown  in the attached image.
any help please?

Regards,
Baydaa

Attachment: Screenshot_20181015121738_1_813d69dc.zip

5 Replies

KK Karthik Krishnaraj Syncfusion Team October 22, 2018 09:50 AM UTC

Hi Baydaa, 
 
Greetings from Syncfusion, 
 
We were unable to reproduce the issue with the provided information. We suspect this to be a document specific issue. Can you please share us the input document or sample tor replicate the issue? It will be helpful for us to analyze further and provide better solution. 
 
Regards, 
Karthik. 



BA Baydaa replied to Karthik Krishnaraj October 22, 2018 10:54 AM UTC

Hi Baydaa, 
 
Greetings from Syncfusion, 
 
We were unable to reproduce the issue with the provided information. We suspect this to be a document specific issue. Can you please share us the input document or sample tor replicate the issue? It will be helpful for us to analyze further and provide better solution. 
 
Regards, 
Karthik. 


Hi Karthik,

With pleasure,
I sent the file to your email ([email protected]), because I am not authorized to publish it. It contains an example of an unclear font type when viewing the file in the app using Android device with Android version 6.0.1.

With Regards,
Baydaa.


KK Karthik Krishnaraj Syncfusion Team October 23, 2018 10:16 AM UTC

Hi Baydaa, 
 
We couldn’t reproduce the issue with the provided information (Android version 6.0.1). Here the document gets loaded properly without any blurring issue. Since your document is confidential we are not sharing any sample or video to demonstrate it.  
 
Regards, 
Karthik. 



BA Baydaa October 23, 2018 01:21 PM UTC

Hi Karthik,


I get blurring issue when view the document inside my application,
 for more details, I downloaded the document from a URL, and view it using Syncfusion pdfviewer.
I have been tested this issue on another devices with another Android versions and still apeares as showen in  the attached images.

Regards,
Baydaa.

Attachment: PDF_ecfece48.zip


KK Karthik Krishnaraj Syncfusion Team October 24, 2018 06:23 AM UTC

Hi Baydaa, 
 
We still couldn’t reproduce the issue from our side. I have shared the screen shot below which was taken in android device 6.0.1 and it renders without any issue.  
 
Screen Shot: 
 
 
By default, we use native android PDF rendering, however we suggest using Pdfium third party open source PDF rendering engine to overcome defects in native rendering. You can find more details from below link. 
 
 
Note: Please share us your current product version. 
 
Please check with the provided information and let us know if it helps. 
 
Regards, 
Karthik. 


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