>Thanks for help. I get it work now.
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Hello Lan,
Thank you for your interest in Syncfusion’s products. We have a patch ready for you. While I was trying to create an incident for you in Direct Trac so that you could receive it, I found that I was not able to locate a license in your account, when I searched our database with the following e-mail address:
[email protected].
To ensure that you receive the fastest possible response times from our support team, it’s important that we keep your account up to date.
It is our general policy to assign each license to its end user. If you are the developer working with a colleague’s license, it would be best to transfer the license to your account. All I need to make the transfer is an authorization email from COLLEAGUE WHO HOLDS THE LICENSE.
Along with ensuring timely responses, we would like you to be able to download updates via our online Direct-Trac support center. We can only ensure this service if your record is accurate and complete.
We appreciate your business. I look forward to hearing from you.
Regards,
Srilatha
Srilatha Rajamani
Technical Support Coordinator
[email protected]Syncfusion, Inc - .NET Essentials
http://www.syncfusion.com
9001 Aerial Center Parkway, Suite 110, Morrisville, NC 27560
Tollfree: +1-888-936-8638 Direct Tel: +1-919-481-1974 extn:239
Fax: +1-919-573-0306