Hi Ahmed,
The clearAll() method is working fine at our end. So, we suggest you to call the clear() method or assign the value as null to achieve the requested requirement.
document.getElementById("btn").addEventListener("click",(e)=>{
var multiObj = document.getElementById("games").ej2_instances[0];
multiObj.value = null;
}) |
Still issue persists, please share the issue reproducing sample that will help us to check and proceed further at our end.
Regards,
Berly B.C