PdfViewer failed to render pdf file (show white document)

[Nga]

Hi. My app is a React app on ASP.Net Core 1.1. I am using syncfusion-javascript 15.3.26 with
It works with pdf files, except the one in attachment. It is showing a white document for this pdf file.

Attachment: cf189f7e134544e4b3453c9a1d0b96ae_537d9e80.zip

[Mohan Selvaraj]

Hi Nga, 

 

We confirmed that the issue with “PDF document was rendered as blank page” is a defect, and we have logged a defect report for same. The fix for this issue will be included in our 2017 Volume 4 release, which will be expected to be rolled out by November 2017.  

 

Regards, 

Mohan S 

[Nga]

Hi,

I know that the fix will be available in your 2017 Volumn 4 on November, but if you have made the fix, is it available for me to early download?

Thanks,

[Mohan Selvaraj]

Hi Nga, 

 

Thank you for your update.  

 

A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates  

 

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents   

 

Please let me know if you have any questions.   

 

Regards, 

Mohan S