Upper selection not working on device

[David Perera]

Hello,

I have found an issue in my device in which the SfDateTimeRangeNavigator does nothing when I select the upper dates.

For example I have June 2017, and July 2017 in the Upper selection, and W23..W30 in the down selection. If I press any week, it works perfectly, but If I select June or July it does not work. It is not a month specific issue but a upper selector issue (meaning if I have years in the upper selection it does also not work).

This only happens on the iOS device, and on the iOS simulator it works perfectly.

Thanks.

[Saravana Pandian Murugan]

Hi David,

Thanks for contacting Syncfusion support.

We were not able to reproduce the reported issue at our end and we have attached a sample for this. Please update us the modified sample to reproduce the issue which will be helpful for providing further assistance on this.

Also, can you please update us the details of device in which you are facing this issue.

Sample: http://www.syncfusion.com/downloads/support/forum/131772/ze/RangeNavigatorSample-558977292

Regards,
Saravana Pandian M.

[David Perera]

I cannot test directly on the device with your example, since I need to request a certificate and a provisioning profile and all that stuff just for deploying to the device.

The device is an iPhone 7.

[Saravana Pandian Murugan]

Hi David, 

 

Sorry for the delay. 

 

A support incident has been created under your account and we request you to login into our Direct Trac support system for further updates on this issue. Our Direct Trac support system can be accessed from the following link. 

 

Link: https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents  

 

Regards, 

Saravana Pandian M.