On syncfusion bigdata studio ver 3.1.0.59
after enabling spark on spark tab the scal shows
Starting shell. Please Wait......
and IPython shows
initializing spark, please wait but it stays on this message.
on log file i didn't find anything related to spark except this line
Syncfusion.BigData.InstallerAgent.Base.HadoopCommandHandler Removed Firewall rule - Syncfusion Big Data Agent IphythonSpark
what's the problem and what should i do?