Pedro Hernandez, CEO of Peopleworks, SRL, needed to develop applications that his clients could customize to their needs. Find out how he did it in this case study.
Challenge
PeopleWorks helps medical companies manage paperwork, billing, and procedures through cutting-edge applications. Pedro Hernandez, the company’s CEO, needed to develop reliable, high-quality BI applications that his clients could customize to their needs. He didn’t have time to waste struggling with limited controls and inadequate support. In fact, high quality support was at the very top of PeopleWorks’ list of needs. Development is challenging, and problems inevitably arise when ambition and technology collide; a small company cannot afford to struggle with technical issues.
Solution
With help from Syncfusion’s Dashboard Platform, PeopleWorks was able to deliver a mobile portal for their client’s employees to check their payments, loans, and history of events with the company. They also created a GPS-based application that restricts where employees can exit or enter within a geographical perimeter, allowing for improved security. Syncfusion had a component suited for helping with every element of this complex product, and the results were exactly what Hernandez and his team had hoped for.
Support
While Syncfusion’s controls made PeopleWorks’ goals achievable, Syncfusion’s support turned PeopleWorks’ problems from potentially insurmountable barriers to mere bumps in the road. With 24/5 support available to address any concerns that might arise, PeopleWorks was able to proceed with their work without having to compromise their features or their timeline. Coupled with Syncfusion’s dedication to security and ease of use, this dramatically improved PeopleWorks’ ability to focus on their development goals without spending so much time on technical issues. As a result, PeopleWorks “have developed and published three mobile applications in 2017,” according to Pedro Hernandez, and are “planning about 10” for 2018. “The support I receive from Syncfusion is the best that I have experienced. I joined because of the quality of the products, the excellent support, and the superior kindness, ” says Pedro.
Success
When reflecting on the long-term goals of his company, Pedro Hernandez said, “As a growing company, I think we need a company that we can grow with. And I think Syncfusion is a perfect one to grow with.” Syncfusion’s easy-to-implement controls gave PeopleWorks the opportunity to go to the big companies and be recognized as a big company as well. The product was so successful that it became a powerful motivator, helping PeopleWorks increase their customer count and convince their largest client to sign on to a long-term contract. Hernandez was so pleased with Syncfusion’s offerings that he joined the Syncfusion Alliance Partner Program. PeopleWorks discovered that Syncfusion is not just a supplier of best-in-class components, but a dedicated partner that offers support in every step of the development process.
Benefits
- 20% increase in customers.
- 2-year commitment from largest customer.
